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My workspace invite link doesn't work

Invitation links can expire, get revoked, or land on the wrong account. Common fixes.

Common causes

  • Link expired — invitations have a validity window. Ask the inviting admin to resend.
  • Link was revoked — an admin may have intentionally revoked. Ask for a fresh invite.
  • Wrong account signed in — if you're already logged into a different bont account, the invite attaches to that account. Log out and click the link again.
  • Email address mismatch — the invite is tied to the address it was sent to. Use that exact address when you sign up.

Asking for a fresh invite

The inviting admin opens Members → Invites in their workspace, finds the pending invite, and clicks Resend. The old link stops working; the new one arrives in your inbox within a minute.

Still stuck

Email support@bont.ai with the workspace name and the invite email if you have it.

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