Managing sending accounts and domains
Understand campaign sending accounts, automatic volume balancing, LinkedIn account limits, and managed sending-domain forwarding.
Sending accounts are the email mailboxes and LinkedIn profiles pitch bont can use for campaign outreach. Campaigns can use one or several accounts; pitch bont distributes work across the selected accounts while respecting their limits and availability.
Open Sending Accounts
Sending accounts live on one of two pages, depending on what your role may manage:
- Owners and admins open Settings → App Settings → Sending Accounts. This page covers the whole workspace: email accounts, LinkedIn accounts, each account's daily limits and sending schedule, the global open- and click-tracking default, and holiday schedules.
- Everyone else gets a standalone Sending Accounts page, reached from the same settings menu, where they connect and manage their own LinkedIn account.
The split follows the org-settings permission rather than the role name, so a member who has been granted org settings sees the full page, and the two pages never disagree about your own account.
Account status and reconnecting
Each account carries a status. When LinkedIn or the mail provider invalidates a session, the account shows as Disconnected with a Reconnect action; reconnecting the same account keeps its history and its place in the campaign allocation. Disconnect stops the account being used for new work, and cannot be undone. Email accounts are managed by your administrator on the workspace page.
Select accounts for a campaign
In the campaign builder, choose the sending accounts that can work the campaign — pick them individually or use the select-all option to take every account in one click. With multiple accounts selected, allocation is automatic. The totals may not be identical per account: pitch bont balances new work against each account's existing volume, limits and availability.
LinkedIn account types
- Premium-capable accounts can use the LinkedIn steps supported by their account.
- Free LinkedIn accounts can participate in invitation-only outreach. The invitation cannot include a message.
A LinkedIn account can only be connected once. It cannot be connected twice in one workspace or be active in two bont workspaces at the same time.
Sending-domain forwarding
Managed sending domains can forward visitors to another HTTPS URL, such as your company website. Domain provisioning and forwarding are managed with your bont representative; they are not changed from the regular workspace settings. Send the destination URL to your representative or bont support.
Reporting
Use the sending-account filter in Reporting to compare delivery and campaign outcomes by account. See pitch bont reporting.