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Accepting an organization invitation

How to join an existing bont organization after a teammate invites you — whether you already have a bont account or this is your very first sign-up.

A bont organization is a shared space for a team. Joining one always starts with an invite sent by an admin or owner of that organization. This article walks you, the invitee, through clicking the invite email through to landing in the organization. The admin side is covered in Inviting teammates.

Step 1 · Open the invite email

The invite email comes from bont <no-reply@mail.bont.ai> with the subject [bont] Invite to join an organization. It contains a single CTA button. Click it.

You'll land on a You have an invite! page that names the organization and offers two buttons: Log in and Create account. If you're already logged in with the invited address, bont skips this page and joins the organization for you directly.

Invitation landing page naming the organization with Log in and Create account buttons
The landing page lets you choose whether to log in to an existing account or create a new one — the invite token is preserved either way.

Step 2 · Sign up or log in

If you're new to bont

Click Create account. The Register tab opens with a small banner at the top reminding you which organization invited you. Fill in email, password and confirm — the same form covered in Creating your bont sos. account. After you enter the 6-digit verification code from the confirmation email, bont attaches your new account to the inviting organization automatically; you can skip the Create Organization onboarding step.

Sign-up form opened from an invite, with the organization banner above it
The invite token rides with the form, so you don't need to re-enter the organization name.

If you already have a bont account

Click Log in and log in with the invited address. The organization banner stays visible while you log in; right after, bont joins the new organization for you and forwards you to its dashboard.

Troubleshooting

The invite link says it's invalid or expired

Ask the inviting admin to send a new one — they can resend or revoke from Users → Invites.

I have a bont account on a different email than the invite

The invite is tied to the address it was sent to. If you're logged in with a different account, bont shows an error — "This invite was sent to a different email address. You're currently logged in as …" — instead of joining. Click Log out on that screen, then open the invite link again and log in or register with the invited address. To join under a different existing account, ask the admin to resend the invite to that address; capitalization differences in the address don't matter.

I accepted but don't see the organization

Use the organization switcher in the top-left of the app — multiple organizations stack vertically. If the switcher only shows one entry, refresh the page; acceptance is server-side and shows up after the next session refresh.

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