1. Start the Salesforce Connection
Go to Settings ⚙️ → Integrations.
Open the CRM Settings tab.
Select the Salesforce card.
2. Log In & Authorize bont.ai
You’ll be forwarded to Salesforce’s OAuth page:
Sign In
Enter your Salesforce credentials (username & password).Review Requested Permissions
bont.ai needs access to pull in your CRM data. On the Salesforce consent screen, you’ll see:📊 Access and manage your data
🔄 Perform requests on your behalf at any time
🆔 Provide access to your unique identifier
Click “Allow”
Grant bont.ai the selected permissions.
3. Confirm & Finish
After you click Allow, you’ll return to bont.ai.
Look for a green ✅ next to Salesforce in your Integrations list—your CRM is now connected!
Pro Tips & Troubleshooting 🛠️
API Enabled: If you see “Insufficient Privileges,” confirm your Salesforce profile has the “API Enabled” permission.
Salesforce API Limits: Salesforce enforces a rolling 24-hour limit on the total number of API calls an organization can make. See more info here: Salesforce Dev NotesCRM is now connected!
Need Help? 🤝
Help Center: Browse our Help Center and FAQ for step‑by‑step guides.
Contact us: Reach out to [email protected] for further assistance!
